

If the return is not a result of our error, customers will be required to cover shipping cost both ways.
#Duracell solar batteries plus
If a return is necessary, replacement plus shipping cost reimbursement will be issued to you once you send us a return shipping receipt showing how much you paid to return it. If all the functions and appearance of the product prove to be correct, please understand that this case will not be included in this policy. Because different batches of the products are supplied, the item logo or packaging you received may vary from the one displayed on our website.Photos or a video showing the problem occurred with this product.Photos or a video of the incorrect item.If the item you have received differs completely from the one you ordered, please do not hesitate to contact our customer service and to provide us with the following proofs: Return shipping fee reimbursement is 30% of the item’s price up to a maximum of $30.Upon being returned, the defective item will be refunded or replaced for free.Photo or video and a detailed description of the problem.Partial shipment slips (if applicable).Photos of the front and the back of the package or box.This clause does not include products of a category with specific warranty terms as well as damages caused by incorrect usage of a product.If your product turns out to be defective, please provide us with the following proofs: We will do our best to ensure that the products shipped to our customers are in their best condition.All the return shipping fees will be covered by us. If an accessory or component is missing, we will ask you to pay for it. Please include all of its accessories, like cables, chargers, batteries, in the returned parcel.You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. If your battery arrives damaged or is not working, you can return it to us within 7 days after delivery or 30 days after shipment in case the delivery date is not traceable.If the battery you purchased is a customized product, cancellation unacceptable.Please note:paypal fee will not refund as the paypal Policy for seller.Please contact our customer service if you want to cancel your order,After we confirmed the shipping status,we will issue a refund(If we have shipped your order,it will be treated as returns).Orders on can be cancelled before shipment.If you are unsatisfied and would like to return your order, we will accept a return and refund We want to make sure you are happy and satisfied with your products. For further details of charges, please contact your local customs office. Payment of these charges and taxes is the responsibility of the recipient.

These charges are determined by the customs office of the specific destination. Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.Īny other question, please contact us at & Duties

Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. Your order may be delivered to you by either the local post office or a local courier.
#Duracell solar batteries update
If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in process the order. Please ensure all delivery information is correct. Orders will be processed within 2 days of ordering and be shipped the next day after the processing day. Shipping area: United States, European countries, Asia countries. Business days refer to Monday~Friday ( excluded holidays and weekends ) Shipping time = the time between when your order has been shipped and delivered to you Processing time = the time between when you place an order and before we ship out The total time is the sum of the processing time and the shipping time.
#Duracell solar batteries free
Order more than or equal to $35, it is free shipping by standard shipping Shipping fee: Order less than $35, it will charge $5 by standard shipping We ship the parcels by standard shipping, it normally takes 7-15 business days of the shipping time (not includes the process time, process time is usually 2 business days)
